June 9, 2023


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SD authorities referring mental health calls to mobile response teams

3 min read


SAN DIEGO (CNS) — All 11 legislation enforcement agencies in the San Diego County location will now be equipped to refer mental health disaster calls that arrive into 911 to a county-sponsored Mobile Disaster Response Group, it was announced Thursday.

San Diego County Board of Supervisors Chair Nathan Fletcher produced the announcement Thursday at the County Administration Heart, joined by customers of regional law enforcement, county behavioral health specialists and MCRT clinicians.

“Mobile Disaster Reaction Groups are performing, and via this new collaboration with the 11 legislation enforcement agencies in San Diego County, their dispatch teams are now on the frontlines to make positive MCRT reaches folks in will need,” Fletcher stated. “MCRT is working about the clock and it is a improved way to provide the proper providers at the suitable time.

“MCRT has responded to more than 1,200 referrals and with properly trained behavioral wellness industry experts staying the first individual a patient encounters, it changes their entry place into the healthcare process, and improvements their trajectory moving forward,” he mentioned.

In March, the county’s legislation enforcement agencies — San Diego Unified Port District, La Mesa, San Diego, Carlsbad, El Cajon, Oceanside, Escondido, Chula Vista, Countrywide Town, Coronado and the San Diego County Sheriff’s Department — signed a memorandum with the county, and have considering that been phasing in the system of referring calls to MCRT.

As of Monday, all of the companies are referring calls, but if someone is undergoing a mental health crisis, the county encourages persons to initial simply call its entry and disaster line at 888-724-7240 to have a Mobile Crisis Response Group sent.

The Chula Vista Law enforcement Division and their Main of Police Roxana Kennedy joined Fletcher at the announcement Thursday. Her department was an early adopter of dispatching MCRT via their 911 dispatchers.

“We are thankful for this partnership and we are fully commited to its achievement,” Kennedy said.

A dispatcher from the Chula Vista Law enforcement Office also gave testimony about her encounters diverting mental overall health crisis phone calls to the county’s disaster reaction teams.

There are 16 Cellular Disaster Reaction Groups functioning various shifts every day all across San Diego County and it is now a 24/7 initiative as of April of this year. Since January 2021, MCRTs have responded to 1,277 phone calls — 1,099 were from the entry and crisis line and 178 from legislation enforcement.

“When somebody is encountering a behavioral overall health crisis, our teams of clinicians, circumstance administrators and peer team that are qualified to react to a behavioral wellbeing disaster meet up with the person in the community where they reside,” stated Christian Hodges, a medical director with county MCRT contractor Telecare and member of the teams responding. “We know how to deescalate the scenario, join with them on a personalized level and provide them with the care, and providers they require to enhance their circumstances.”

In accordance to the county’s self-noted info, around 47% of folks referred to these teams have been capable to “be stabilized and continue to be in the group,” all-around 22% had been transported to behavioral well being services and 13% declined services. Total, 20% of these who have been referred to MCRTs are people today dealing with homelessness.

“It is so great to see the quite a few months of tricky-get the job done in collaboration and in partnership with legislation enforcement, the county and the MCRT contractors,” reported Dr. Piedad Garcia, deputy director of the county’s Behavioral Health Division. “The capacity to offer you the neighborhood a non-regulation enforcement, clinician-led, behavioral wellbeing disaster reaction benefits the neighborhood, folks and people who need to have guidance in a disaster.

“While we have come a long way, the MCRT is nonetheless in its infancy stage and we will carry on to broaden and go to to the lessons learned,” she reported. “Part of the growing course of action is discovering and will go on to adjust and modify as needed centered on input from the local community and our companions, to make sure we continue to best meet up with the desires of our group.”


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